Job Specific Criteria
Essential
Good communication skills
Display personal initiative and the ability to deal with people on every level in a courteous, sensitive and professional manner
Ability to prioritise work and respond positively to tight working deadlines.
To be able to use own initiative and suggest improvement to administrative processes.
Qualifications and relevant training
Essential
5 GCSE’s (Grade C or above) including, English and Mathematics (or equivalent qualifications)
Relevant Experience
Essential
Experience of technical administration in a busy office environment
Experience of dealing sensitively and diplomatically with queries and complaints by members of the public, contractors and elected members.
Skills and specialist knowledge
Essential
Familiar with computerised packages i.e. Windows, Excel etc.
Excellent organisational skills
Familiarity with database management systems
Language requirements
Essential
The ability to speak English is essential and the ability to speak Welsh is desirable for this role