Control Room Operator & Traffic Officer Dispatcher

Full Time
Conwy
Posted 4 months ago

Salary: £38,497 – £41,254

Duration: Permanent 42 Hours
Location: Traffic Management Centre, Conwy

CLOSING DATE: 07/07/24

Application forms and further details available through Gwynedd Council website www.gwynedd.gov.uk or by telephoning 01286 679076.

About the Role

The Control Room Operator & Traffic Officer Dispatcher will be responsible for supporting and responding to WG Traffic Officer Service units, Emergency Services, through the utilisation of control room systems.  Effective management of Traffic Officer resources including dispatching of Traffic Officers, monitoring of incidents, redeploying of resources, and advising at scene resources of wider incident related matters. The role requires operating Tunnel Control Room and Intelligent Transport System technology.

Who we’re looking for

Job Specific Criteria
Essential

Ability to work safely under pressure

Self motivated and committed

Flexibility in working shift patterns and ability to be able to work reasonable overtime / shift changes when required to meet operational demand

Qualifications and relevant training
Essential

Minimum of 5 GCSE including English & Math at grade C or above, or, an
equivalent qualification in a relevant subject.
Or
Extensive experience in a control room / operational environment
And
Must successfully pass the Traffic Officer Dispatch function within four months
of appointment, also;
Must Complete a NMWTRA Tunnels Training Package equivalent to NVQ
Level 3 within two years of appointment

Relevant Experience
Essential

Experience of working in an operational or service environment

Skills and specialist knowledge
Essential

Ability to accurately record and log data and information in real-time

Ability to work under own initiative and as a part of a team

Ability to communicate effectively Good organisational skills Creativity and problem solving skills

Ability to adapt quickly to changing situations

Good IT skills with ability to use IT and technology applications

Self motivation and demonstrated continuous professional development

Ability to operate under potentially demanding conditions and to manage conflict effectively

Ability to use and manage resources To have a safety first attitude and approach to activities

Current valid UK driving licence.

Language requirements
Essential

The ability to speak English is essential and the ability to speak Welsh is desirable for this role

  • Subscribe for job alerts

Job Features

Job CategoryControl Room
Salary£38497 - £41254 Per Year