Salary: £25,584 – £27,269

Duration: Temporary (8 months)
Location: Conwy

CLOSING DATE: 07/08/25

Application forms and further details available through Gwynedd Council website view here or by telephoning 01286 679076.

About the Role

We are looking for an enthusiastic Communications Coordinator to provide real time traffic information to the public. You will be an excellent communicator, with skills to create engaging content on social media, and have fantastic interpersonal skills.

As a Communications Coordinator, you will be working on the front line to provide up-to-date information on the condition of Welsh roads. This is a vital role for the service, and we are looking for a confident and creative individual who can work independently.

The nature of our work means that you must be able to work responsively during major events, maintaining a high level of confidentiality and discretion.

The role will require the applicant to work 12-hour shifts on a 4-day on, 4-day off basis to provide cover between 7:00 am and 7:00 pm. Applicants will also be expected to work overnight on an on-duty rota basis.

Who we’re looking for

Job Specific Criteria
Essential

Excellent communication skills in both English and Welsh languages.

Display significant personal initiative and the ability to deal with people on every level in a courteous, sensitive and professional manner.

Able to prioritise own workload.

Able to work under pressure and be able to deal with tight working deadlines.

Dedicated to accuracy and delivery of tasks in a timely manner.

Able to work as part of a team dedicated to providing a high quality of service to the public.

Qualifications and Relevant Training
Essential

Minimum of 5 GCSE’s to include English, and Welsh.

Relevant Experience
Essential

At least 1 year’s professional experience in a customer focused role.

Experience in managing social media activities for an organisation in the public sector.

Experience in office administration functions in a busy office environment.

Skills and Specialist Knowledge

Essential

Familiar with computerised packages i.e. Windows, Excel etc.

The ability to translate in Welsh and English.

Language Requirements
Essential

The ability to speak Welsh and English is essential for this role.