Communications Manager

Full Time
Conwy
Posted 1 week ago

Salary:£44,711 – £46,731

Duration: Permanent

Location: North Wales Traffic Management Centre, Conwy

CLOSING DATE: 01/05/25 at 10.00am

Application forms and further details available through Gwynedd Council website: Jobs or by telephoning 01286 679076.

About the Role

The Communications Manager has responsibility for the strategic leadership and oversight of the Traffic Wales communications function, ensuring alignment with Welsh Government objectives and the service’s brand identity. The postholder has a critical role in shaping public perception, strengthening engagement, and building strong relationships with key stakeholders.

The role requires a proactive and visionary leader who can embed communications as a fundamental enabler of service delivery and organisational success.

 

Who we’re looking for

Job Specific Criteria
Essential

To provide strategic leadership for the delivery of Traffic Wales communications.

Direct line management of a team of 8 communication staff.

Take a lead role in developing and maintaining key relationships with stakeholders.

Take the lead on crisis management and incident response.

Develop and implement measurable communication strategies and stakeholder engagement.

Oversee business continuity and service performance.

Ensure statutory and agent compliance.

Qualifications and relevant training
Essential

Degree or equivalent in communications, journalism, public relations or relevant field.

Relevant Experience
Essential

Experience in a senior communications role – minimum 3 years’ in a similar role.

Experience of QA procedures e.g. ISO9001.

Experience in staff management.

Proven experience in strategic communications planning, crisis management and reputation management.

Experience creating targeted content for different audiences.

Skills and specialist knowledge

Essential

Proven experience in managing and developing a communications team.

Strong ability to inspire, motivate, and support staff in a high-pressure environment.

In-depth knowledge of social media platforms.

Strong understanding of public relations, media relations, and reputation management.

Experience using analytics tools to monitor and measure communication effectiveness.

Exceptional writing, editing, and presentation skills.

Strong interpersonal skills across multidisciplinary teams.

Demonstrated ability to build and maintain stakeholder relationships.

Strong understanding of relevant legislation.

Language requirements
Essential

Excellent communication skills in both Welsh and English at a professional level.

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Job Features

Job CategoryCommunciation
Salary£44711 - £46731 Per Year